Citation :

Harshit Chauhan, Ayush Kumar, Kartikey Sharma, Parag Tyagi, "Rozgar Setu: A Digital Employment Bridge for Job Seekers and Employers," International Journal of Computer & Organization Trends (IJCOT), vol. 16, no. 1, pp. 18-24, 2026. Crossref, https://doi.org/10.14445/22492593/IJCOT-V16I1P303

Abstract

India’s labour market is largely informal, where service discovery often depends on unstructured personal networks. This approach frequently leads to inefficiencies, limited transparency, and reduced trust between service providers and users. To address these challenges, this study presents Rozgar Setu, a digital platform designed to improve service delivery within informal and semi-formal employment sectors. The platform integrates authenticated user accounts, skill-based worker profiling, and location-aware search to enable efficient and reliable matching between job seekers and employers. In addition, a structured communication system and feedback mechanism are incorporated to enhance accountability and service quality. The study addresses the lack of an inclusive and location-sensitive digital solution specifically tailored for informal sector workers in India. The proposed system was evaluated using simulated datasets, where it demonstrated a significant reduction in worker discovery time (approximately 80–90%) and an improvement in matching accuracy of around 30% compared to conventional referralbased methods. The results suggest that Rozgar Setu provides a scalable, transparent, and user-focused approach for improving employment connectivity and reducing inefficiencies in India’s informal labour market.

Keywords

Digital Service Platform, Informal Employment, Location-Based Services, Skill-Based Worker Discovery, Service Transparency.

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