Abstract

South Africa's development banks have received criticism in recent times. Most of these banks’ annual earnings have decreased owing to the misalignment of business and IT. The problem with development banks is the misalignment of business and IT strategies. This paper used a case study strategy to understand how four business-IT models could be triangulated to achieve business-IT alignment, planning, and execution. The paper posits that there is a need for executives to inspire confidence in business and IT professionals to recognize the banking dynamics relative to change and the addition of disruptive technologies and new solutions. The misalignment of IT strategy and business strategy ought to be detectable relative to the business functions and operations of the bank. This paper argues that business-IT alignment can be achieved through the triangulation of IT-business strategic models.

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