International Journal of Computer & Organization Trends  (IJCOT)          
© 2021 by IJCOT Journal
Volume - 11 Issue - 4
Year of Publication : 2021
Authors :  Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale
DOI :  10.14445/22492593/IJCOT-V11I4P303


MLA Style:Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale.  "Business-IT Alignment Through Triangulation of Models" International Journal of Computer and Organization Trends 11.4 (2021): 15-23. 

APA Style:Aubrey Mongale, Prof Ray M Kekwaletswe, Phumzile Dorcus Mogoale.(2021) Business-IT Alignment Through Triangulation of Models International Journal of Computer and Organization Trends, 11(4), 15-23.


South Africa's development banks have received criticism in recent times. Most of these banks’ annual earnings have decreased owing to the misalignment of business and IT. The problem with development banks is the misalignment of business and IT strategies. This paper used a case study strategy to understand how four business-IT models could be triangulated to achieve business-IT alignment, planning, and execution. The paper posits that there is a need for executives to inspire confidence in business and IT professionals to recognize the banking dynamics relative to change and the addition of disruptive technologies and new solutions. The misalignment of IT strategy and business strategy ought to be detectable relative to the business functions and operations of the bank. This paper argues that business-IT alignment can be achieved through the triangulation of IT-business strategic models.


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IT strategy; business strategy; business-IT alignment; development bank, Strategic Alignment Model; IT Capability Model