Organizational Citizenship Behaviour: A Quantitative Examination of US Telecom Telecommuters

International Journal of Computer & Organization Trends  (IJCOT)          
© 2016 by IJCOT Journal
Volume - 6 Issue - 5
Year of Publication : 2016
AuthorsSamuel Ogbonnaya. Ude


Samuel Ogbonnaya. Ude"Organizational Citizenship Behaviour: A Quantitative Examination of US Telecom Telecommuters", International Journal of Computer & organization Trends (IJCOT), V6(5):1-10 Sep - Oct 2016, ISSN:2249-2593, Published by Seventh Sense Research Group.

Abstract Telecommuting innovate telecom organizations towards reduction in cost of operations. I examined correlational relationship between employees support for creativity and innovation as exemplified by the use of telecommuting in telecom environment, organizational commitment, and organizational citizenship behaviour. Moreover, this study was explained in context of diffusion of innovation theory. To examine the hypothesis in the study, I used the data from 324 randomly sampled telecom telecommuters to conduct a multiple regression analysis between the variables in the study. The results from the multiple linear regression were significant in predicting employee organizational citizenship behaviour. The findings indicated that Support for creativity and innovation, and organizational commitment were significant contributors to employees’ organizational citizenship behaviour. The implications for change are also discussed.


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Telecommuting, Innovation, Diffusion, Employees’ Commitment, Organizational behaviour.